Job Responsibilities:

• Handle customer inquiries via phone, email, and chat promptly and professionally.
• Resolve customer complaints and escalate issues when necessary.
• Maintain accurate records of customer interactions in the system.
• Collaborate with other departments to address customer concerns effectively.
• Provide feedback to improve customer service processes and policies.

Key Skills and Qualifications:

• High school diploma or equivalent; Bachelor’s degree preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Problem-solving skills and a proactive approach to resolving issues.
• Familiarity with customer service software and tools.

How to Apply:
Send your resume and a brief introduction to [support@djkbharat.com] with the subject line “Application for Customer Support Representative.”

We look forward to welcoming you to the DJK India team!